You will need your USB/PKI certificate and pass code.
What can you do with an Individual PKI certificate?
What can you do with a PKI site certificate?
What can you do with a HI PKI?
Click here to access Medicare’s User Guides, including HPOS user guides
For problems with HPI-Os, HPI-Is, RA numbers, RO or OMO quesries, please contact HI services via;
- Call 1300 361 457.
- Email healthcareidentifiers@humanservices.gov.au
For more information about what HI services are, click here.
Problems
Can’t add your GP/Nurse to the HPI-O on HPOS? click here
How do I electronically access HI Services?
Something wrong with one of the discs containing your certificates?
eHealth @ AHCSA 
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